Command the room in the Ice Queen Couture Gown, a show-stopping design made for the ultimate grand entrance. This striking gown features a structured corset bodice with intricate crystal embellishments and a sheer illusion base for a sculpted, dramatic look. The statement shoulder details create an icy, regal effect, while layered beadwork and fringe accents add depth and movement. Finished with a flowing, sparkling skirt and elegant train, this gown is perfect for prom, pageants, or any night you’re meant to stand out and shine.
Return & Refund Policy
At FemmeHaus, we take pride in the quality of our pieces and want you to love your purchase. Please review our return policy carefully before placing an order.
Returns
Returns are accepted within 7 days of delivery.
Items must be unwashed, unaltered, and in original condition with all tags attached.
Items showing signs of wear, odor, makeup, or damage will not be accepted.
Non-Returnable Items
Sale items, clearance items, and custom or made-to-order pieces are final sale.
Accessories are final sale.
Exchanges
We offer exchanges for size or dresses, subject to availability.
Exchanges must meet the same return conditions listed above.
Corset & Formal Gowns
Due to the nature of formalwear and corset-back designs, gowns must be tried on carefully.
Gowns that have been laced tightly, altered, or damaged will not be eligible for return.
Return Process
Email us at femmehaus@proton.me within 7 days of receiving your order.
Include your order number and reason for return.
Once approved, return instructions will be provided.
Shipping
Customers are responsible for return shipping costs.
Original shipping fees are non-refundable.
We recommend using a trackable shipping service.
Refunds
Approved returns will be issued as refund unless otherwise stated.
refund will be processed within 5–7 business days after the item is received and inspected.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.
Shipping Info
shipping cost for all dresses $10
shipping takes 1-2 weeks
