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Privacy Policy

Effective Date: January 1, 2026

FemmesHaus ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase event dresses from us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Place an order

  • Contact us through our website, email, or social media

  • Sign up for updates or promotions

Personal Information may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party payment providers)

  • Order details, including size, color, and customization requests

We may also automatically collect certain information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order, shipping, or inquiries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send promotional messages (only if you opt in)

3. Payment Information

All payments are processed through secure third-party payment processors. FemmesHaus does not store or have direct access to your full payment information.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Payment processors

  • Shipping carriers

  • Service providers who assist with website operations

  • Legal authorities if required by law

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information (subject to legal obligations)

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

FemmesHaus does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us so we can remove it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

FemmesHaus
Email: support@femmeshaus.com

By using our website, you agree to the terms of this Privacy Policy. This policy is designed to align with Wix platform requirements and best practices.

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